Terms of Service

1. Services

Gafolo Technologies provides technology services including, but not limited to, mobile app development, website development, AI integration, WhatsApp automation, and digital marketing. The scope, timeline, and deliverables for each engagement are defined in a separate Project Agreement or Statement of Work agreed upon by both parties.

2. Client Responsibilities

To ensure successful project delivery, you agree to:

• Provide accurate, complete, and timely information, assets, and feedback as required
• Designate a primary point of contact for communication and approvals
• Make payments as per the agreed schedule
• Not use our services for any unlawful, harmful, or fraudulent purpose

3. Payment Terms

Payment terms are outlined in individual project proposals or agreements. General terms include:

• An advance payment of 30% is required before project commencement
• Milestone-based payments apply for larger projects
• Final deliverables are released only upon receipt of full payment
• Invoices not paid within the agreed period may incur a late fee or project pause

We reserve the right to suspend work on any project where payment obligations are not met.

4. Intellectual Property

Upon receipt of full payment for a project:

• The client receives full ownership of the final deliverables (code, designs, content) created specifically for that project
• Gafolo Technologies retains ownership of all pre-existing tools, frameworks, libraries, and internal methodologies used in the project
• We reserve the right to display the project in our portfolio unless the client requests confidentiality in writing

5. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement, including business ideas, technical specifications, pricing, and client data. This obligation survives the termination of any agreement.

6. Revisions and Change Requests

Each project includes a defined number of revision rounds as specified in the project agreement. Additional revisions, feature changes, or scope expansions beyond the agreed scope will be quoted separately and require written approval before commencement.

7. Cancellation and Refunds

• Client-initiated cancellation: Payments made for completed milestones or work already delivered are non-refundable. Advance amounts may be partially refunded based on work completed at the time of cancellation.
• Company-initiated cancellation: If we are unable to complete a project due to our own limitations, we will refund payments proportional to the undelivered work.
• No refund is issued once a final deliverable has been accepted or deployed.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Gafolo Technologies shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including loss of revenue, data, or business opportunities. Our total liability for any claim shall not exceed the total amount paid by the client for the specific service in question.

9. Third-Party Services

Projects may integrate third-party platforms, APIs, or tools (e.g., payment gateways, cloud hosting, SMS services). We are not responsible for the availability, pricing changes, or policy changes of such third-party services. Any costs associated with third-party services are the client's responsibility unless stated otherwise in the project agreement.

10. Website Use

By accessing gafolo.com, you agree not to:

• Attempt to gain unauthorised access to any part of our website or systems
• Scrape, copy, or redistribute our website content without written permission
• Use our website to transmit spam, malware, or harmful content

We reserve the right to block access to any user who violates these terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us: